August 2010
SSA Newsletter

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SSA Newsletter

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SSA Newsletter

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SSA Newsletter

2009-10 News

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Tips for giving employees performance feedback:

Address performance problems as an
opportunity for
professional development.

Listen actively to the employee's concern.

Remember and acknowledge that negative feeeback is both hard to
give and hard to receive.

Problem solve solutions together to identify a
course of action
acceptable to both parties and then identify when
you will meet again to evaluate outcomes.

Don't discount emotional responses that may occur. Take a break to relieve tensions if emotions
become extreme.

Work to communicate assertively rather than aggressively or submissively.